Customer Service & Sales Program

Enhance your skills and deliver exceptional Customer Service


The ReBirth Customer Service & Sales Program is an ideal choice for individuals who are interested in working in a customer-facing role or looking to pursue a career in sales or retail. This program will provide the foundational education and skills needed to succeed in frontline roles in a variety of industries. This training program is designed to be flexible and adaptable to the unique needs of each participant.

Includes the following:

  • Overview of products and services
  • Assessing and meeting customer needs
  • Basics of store operations
  • Inventory control
  • Merchandise processing


  • Open to anyone 16+
  • 8 Weeks, Online Learning
  • National Retail Foundation (NFR) Rise Up Customer Service and Sales Certification

Additional Services Included:

  • Career Readiness: Advocating, communication, time management, problem-solving, financial literacy, and technology skills.
  • Job Placement: Employment placement assistance and referrals to employers and industry partners.
  • Case Management: A Case Manager that supports successful program completion and twelve months following.
  • Social Service Support: Our team ensures that social service needs are addressed and there are no barriers to success.




Unlock your Potential